This leading commercial asset finance organisation is renowned for delivering innovative financial solutions to its clients. Headquartered in the heart of the North Sydney, the business is entering an exciting growth phase and is now looking for a Collections Officer to join their high performing team on a part time basis working 4 days per week.
Led by respected industry professionals, the company fosters a supportive and collaborative work culture where initiative and commitment are recognised and rewarded. This role offers the opportunity to make a meaningful contribution to financial recovery outcomes while enjoying work–life balance in a reputable, professional environment.
The Role
Reporting to the COO, you’ll be responsible for efficiently managing overdue accounts and maintaining strong client relationships to ensure positive collection outcomes.
Key responsibilities
- Contacting customers with overdue accounts to arrange repayment plans.
- Assessing delinquent accounts and determining appropriate collection strategies.
- Liaising with internal teams and external agencies to facilitate resolutions.
- Monitoring payment agreements and ensuring compliance with terms.
- Escalating accounts when legal or advanced recovery action is required.
- Maintaining accurate and detailed records of all correspondence and actions.
- Preparing reports on collection performance and recovery progress.
To succeed in this role, you will bring strong experience in collections within asset finance or a related environment, along with:
- Minimum 4 years’ experience in collections or recoveries.
- Proven negotiation and communication skills with a customer first approach.
- Excellent attention to detail and strong organisational skills.
- Ability to work autonomously while managing multiple priorities.
- Sound knowledge of debt recovery legislation and compliance standards.
This is a fantastic opportunity to join a respected finance company where your collections expertise and commitment will be valued while enjoying the flexibility of a 4 day work week with two days WFH. Apply now by sending your CV to jquigley@sbrecruitment.com or contact Jenny Quigley on 02 9002 5005 for a confidential discussion.
