Join a growing Australian company that is transforming the way organisations manage their payments. With innovative technology and a dedicated support team, they provide flexible solutions that simplify complex billing processes, ensure businesses are paid upfront, and reduce the administrative burden for their clients. Headquartered in Sydney, this business has continued to expand rapidly with strong investor backing and a reputation for delivering seamless, customer-focused services.
Benefits
- Hybrid working model provided to all staff
- Vibrant office culture with regular team perks and modern spaces designed for collaboration and socialising.
- Opportunities for career growth and progression within a collaborative and supportive team.
- Ongoing professional development, supporting staff with conferences, courses and resources for continuous learning.
Reporting through to the Team Leader, you will be responsible for the following duties:
- Managing the complete payment cycle, taking full ownership of the end-to-end process
- Ensuring timely and accurate payments are processed, collaborating closely with Account Managers and managing priorities across multiple client portfolios
- Processing and setting up new customer accounts from onboarding through to activation
- Designing and calculating customised payment plans that suit the individual needs of new and existing customers
- Partnering with the Customer Success Team to ensure swift and accurate account management while delivering an exceptional customer experience
- Collaborating effectively with team members to maintain seamless operations and achieve shared goals
To be successful in this role, you will have:
- At least 2 years of recent experience in financial services, consumer credit, payments or lending
- Exceptional attention to detail with strong organisational capabilities
- Customer-first mindset with a genuine passion for delivering outstanding service
- Excellent written and verbal communication skills, with the ability to explain complex concepts clearly
- Strong problem-solving and analytical abilities with a focus on accuracy
- Adaptable and resilient in fast-paced, high-volume environments
- Self-motivated and results-driven, with a collaborative team-player attitude and willingness to support colleagues
- Experience in high-growth businesses, new ventures or startup environments a distinct advantage
- Genuine interest in technology and making a positive social impact
If you’re looking to build your career within an expanding, innovative and dynamic organisation then be sure to send your application through to jquigley@sbrecruitment.com or call Jenny Quigley on 02 9002 5005 for a confidential conversation.
