This well-respected NSW Government organisation based in Parramatta has an immediate need for Licensing Officers to join their dynamic team. You’ll support the assessment of eligibility in a call centre and administrative environment.
This state government department plays a vital role in the growth of NSW.
This is a 12-month contract with multiple vacancies, offering hybrid work arrangements based out of the Parramatta office.
The Job…..
- Assess and determine eligibility for licence applications
- Deliver high-quality customer service via phone and email
- Respond to high volumes of enquiries
- Liaise with businesses and stakeholders
- Assist with application lodgement and documentation
- Maintain accurate records and complete admin tasks
- Provide clear information and support to customers
You….
To be successful in this role, you must have experience in the following areas:
- Minimum 12 months’ experience in a high-volume processing environment
- Previous Government experience highly regarded
- Strong attention to detail
- Deliver customer service and processing tasks with accuracy and within tight timeframes
- Communicate with professionalism and sensitivity across diverse customer groups
How to apply…..
Be quick to apply for this exciting, contracted role! Please apply directly through Seek or our company job board.
Please be advised only shortlisted candidates will be contacted.
