Our client is a leading Australian jewellery manufacturer renowned for its quality craftsmanship, innovation, and exceptional customer service. Combining traditional techniques with advanced manufacturing technology, they deliver end to end jewellery production solutions to a broad network of retail jewellers and industry partners across Australia.
Operating from a modern manufacturing facility in Marrickville, their commitment to precision, efficiency, and continuous improvement has established them as a trusted name within the Australian jewellery industry.
With a collaborative and supportive culture, the company values teamwork, technical excellence, and ongoing professional development.
The Job
Reporting to the Operations Manager, you will play a pivotal role in coordinating the workflow of CAD and CAM projects from initial customer enquiry through to production. This is not an entry-level or trainee position — it requires someone with genuine jewellery manufacturing experience who can read a job with a jeweller's eye and make sound production calls.
You will be responsible for the following duties:
- Reviewing and interpreting client product briefs, drawing on your own manufacturing knowledge to assess what's actually required.
- Identifying and obtaining any missing technical or production information directly from clients.
- Translating client requirements into a clear, comprehensive manufacturing brief.
- Determining and coordinating the most appropriate production pathway — whether local bespoke manufacturing, offshore production, laser cutting, hand fabrication, or coin pressing.
- Allocating CAD work to internal and external drafting resources.
- Coordinating communication between customers, CAD drafters, CAM operators, and production teams.
- Monitoring job progress, following up on revisions, approvals, and production timelines.
- Maintaining accurate job records and documentation within internal systems.
- Identifying opportunities to improve workflow efficiency and support continuous process improvement.
This role is suited to an experienced jeweller looking to transition from a hands-on bench role into a broader operational or project coordination position — leveraging your industry expertise while advancing your career. To be successful, you will bring:
- A solid, demonstrated background in jewellery manufacturing.
- The confidence to interpret technical specifications and make informed production pathway decisions based on real manufacturing knowledge.
- Strong computer and administrative skills, or a genuine willingness to build on them.
- Strong organisational and time management skills with the ability to coordinate multiple jobs simultaneously.
- Excellent communication and relationship building skills, with the confidence to liaise with customers, contractors, and internal stakeholders.
This is an excellent opportunity for an experienced jeweller to step into a varied and rewarding coordination role within a supportive, collaborative team. To apply, submit your application to jquigley@sbrecruitment.com or contact Jenny Quigley on 02 9002 5005 for a confidential discussion.
