The Company…..
Our client is a well-known government organisation who are seeking an enthusiastic and driven Disputes Resolution Officer with workers compensation experience to join their successful and dynamic team environment based in Darlinghurst in this exciting opportunity to start ASAP until Jan 2026.
The Job…..
Reporting through to a Team Leader, you will be responsible for the following duties:
- Provide quality support and service for dispute resolution in workers’ compensation matters.
- Record forms and correspondence accurately.
- Handle queries using current procedures; escalate complex issues.
- Be a key contact for decision-makers and delegates.
- Support improvements in case management practices.
- Help build team knowledge and collaboration.
- Report risks and suspected misconduct
You…..
To be successful in this opportunity, you must have experience in the following areas & possess the below personal qualities:
- Workers’ compensation experience is essential.
- Strong knowledge of case management practices and procedures
- Ability to adapt to regulatory changes and apply procedures effectively
- Proven experience in managing competing priorities while delivering quality outcomes
- Excellent customer service and stakeholder management skills
How to apply…..
Our client is searching for a candidate who can start in their business immediately. Please apply via our company website.
Please note that only shortlisted candidates will be contacted.
We take the security of our candidates seriously and will never ask for your bank details during the hiring process nor will we contact you via WhatsApp or Telegram. If you receive any communication from us requesting this information, please do not respond and contact us immediately.
