The Company
Our client is a well-known government organisation dedicated to delivering great customer experiences and simplifying the way customers access Government services.
They are seeking enthusiastic and driven Customer Service Representatives to join their successful and dynamic team environment in these exciting contract roles to start ASAP until February 2026, based in Ballina!
Please note that working hours will be 20 hours per week, and there is a potential for more hours as available. Successful contractors will be working between the hours of 8:45am to 5:15pm Monday to Friday, excluding public holidays.
The Job
During this exiting contract, you will be responsible for the following duties:
- Acting as first point of contact for any customer enquiries and requests.
- Assisting customers with paperwork and supporting them digitally.
- Managing administrative functions such as processing applications and data entry.
- Coordinating general ad-hoc duties as requested by management.
You
To be successful in this role, you must have experience in the following areas:
- 2 to 3 years Customer Service experience in either call centre, administration or retail environments.
- Previous government experience is advantageous.
- Excellent attention to detail and be able to work in a fast-paced environment.
- Ability to work across multiple systems and intermediate computer skills required.
How to apply
Be quick to apply for this exciting contract opportunity! Please apply directly through our website.
Please be advised only shortlisted candidates will be contacted.
