The Company
Join a well-established, fast-growing non-bank lender with a national presence and a strong reputation in the financial services sector. Known for their customer-first approach and commitment to responsible lending, this organisation offers a dynamic work environment where innovation, collaboration, and professional development are encouraged. With modern offices, a supportive leadership team, and clear growth pathways, this is a great opportunity to be part of a business that values both its people and its customers.
In this exciting opportunity, you’ll be responsible for managing a portfolio of commercial accounts. With your experience in collections and understanding of financial products, you’ll play a key role in supporting the team’s recovery objectives.
The Job
Reporting to the Commercial Team Leader, your responsibilities will include:
- Managing overdue commercial accounts aged 7+ days
- Negotiating and monitoring payment arrangements
- Conducting skip tracing using various methods where required
- Liaising with internal and external stakeholders to resolve queries
- Maintaining accurate records and adhering to compliance procedures
To be successful in this opportunity, you must be experienced in the following areas and posses the below personal qualities:
- A minimum of 3 years’ experience in collections, ideally within banking and finance
- Exposure to commercial recoveries (highly regarded)
- Experience conducting skip tracing
- Excellent written and verbal communication skills with the ability to build strong rapport
- Strong negotiation skills and a collaborative, customer-centric approach
Ready to take the next step in your collections career? Apply now to be considered, or contact Jenny Quigley at jquigley@sbrecruitment.com or 0450 404 407 for a confidential discussion.
