The Company
Our client is a well-respected and reputable government department that are well known across NSW and plays an integral part in helping members within our society. They believe in recruiting the best of the best and provide their staff with a friendly work environment with supportive management.
They are looking for a passionate and dedicated Administration Officer to join their processing team in Grafton ASAP.
The Job
Reporting through to the Manager, you will be accountable for:
- Ensure timely and accurate processing of registration and licensing services in line with policies and procedures.
- Maintain the integrity of driver and vehicle records by investigating fraud, misuse, and record issues, and applying necessary restrictions.
- Respond to stakeholder requests, including subpoenas, by managing the accurate release of database information.
- Handle internal and external enquiries efficiently, providing clear and timely responses.
- Improve unit workflows by identifying issues, recommending solutions, and correcting data where needed.
You
To be successful for this opportunity, you must have experience in the following areas and possess the below personal qualities:
- Minimum 12 months experience working in a Clerical and/or Administration Officer role.
- Previous experience working in government and/or a large organisation will be favoured.
- Excellent communication skills - both verbal and written.
- Confident in working across multiple databases and is tech savvy.
- Excellent organisation skills and ability to stay focused in a high-volume and high-paced environment.
How to apply
If you're ready to engage with customers, manage complex inquiries and provide exceptional customer service, we encourage you to apply immediately!
Please note, due to a high volume of applications, only shortlisted candidates will be contacted.
