LEONA MCCARTHY

Leona McCarthy is the Operations Manager at SB Recruitment, overseeing the day-to-day business functions that keep the organisation running smoothly. With a strong background in operational management, finance, and systems administration, Leona plays a pivotal role in ensuring the efficiency, compliance, and continuous improvement of internal processes.

Leona is responsible for managing payroll, invoicing, contractor onboarding, and internal systems, while also supporting the recruitment team with key back-office functions. Her attention to detail, process-driven mindset, and customer-first approach make her an invaluable asset to both the business and its clients.

Known for her calm efficiency and problem-solving skills, Leona ensures that every operational touchpoint—from candidate documentation to client billing—is handled with precision and professionalism. She is also instrumental in implementing system upgrades, process improvements, and internal training to enhance service delivery across the business.

With a passion for supporting a high-performing team behind the scenes, Leona contributes directly to SB Recruitment’s reputation for reliability, accuracy, and exceptional client service.